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Read blog post: Why the small shop loses to the chain – but not the way you think

April 20, 2026 *

Why the small shop loses to the chain – but not the way you think

Customers don't switch for price — they switch for relationship. How the small shop wins the competition against large chains.

SME vs large chain
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  • Categories
  • Lojality
Read blog post: Why your customers won't download your app – and what to do instead

April 19, 2026 *

Why your customers won't download your app – and what to do instead

78% of apps are uninstalled within 30 days. How Swedish small businesses build customer loyalty without requiring an app download.

customers read SMS
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  • Categories
  • Lojality
Read blog post: The stamp card that makes the brain want to come back

April 18, 2026 *

The stamp card that makes the brain want to come back

Dopamine, progress principle, and endowment effect — why a stamp card beats a discount when it comes to bringing customers back.

You have reached your reward
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  • Categories
  • Lojality
Read blog post: The one thing your customers really want

April 17, 2026 *

The one thing your customers really want

Customers don't leave because they found something better. They leave because they stopped feeling seen. Here's how to build the edge big chains can't buy.

The only thing customers want
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  • Categories
  • Lojality
Read blog post: Why your customers read SMS – but ignore everything else

April 16, 2026 *

Why your customers read SMS – but ignore everything else

The average email open rate is 20 %. For SMS it's 98 %. Here's the psychology behind why SMS cuts through the noise — and why timing is everything.

customers read SMS
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  • Categories
  • SMS
Read blog post: Why customers leave – and why it's not about you

April 15, 2026 *

Why customers leave – and why it's not about you

It's not the price, quality or service that makes customers stop coming back — it's psychology. Here's how to build customer loyalty that lasts.

thinking brain
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  • Categories
  • General
Read blog post: SARACECILIA bygger relationer som håller

February 23, 2026 *

SARACECILIA bygger relationer som håller

SARACECILIA är mer än en butik – det är en plats där relationer står i centrum. Med ett noggrant utvalt sortiment, personlig service och ett digitalt bonuskort från PayAtt skapas en smidig och engagerande kundupplevelse. Genom smart sms-kommunikation och enhetlig design bygger butiken långsiktiga relationer som får kunderna att vilja komma tillbaka.

SARACECILIA Store
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3 min read
  • Categories
  • Interviews
Read blog post: STUDIO IDANA – where long-term customer relationships are at the heart

February 9, 2026 *

STUDIO IDANA – where long-term customer relationships are at the heart

At STUDIO IDANA, beauty is about more than treatments – it’s about long-term relationships, trust, and personal connection. With digital loyalty cards and tailored communication, the salon builds relationships that make customers return – not because they have to, but because they want to.

Studio IDANA registration display
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4 min read
  • Categories
  • Interviews
Read blog post: Our new webshop is live

October 7, 2025 *

Our new webshop is live

Our new webshop is live – easier, faster, and with a launch offer

PayAtt Trio
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2 min read
  • Categories
  • Shop
Read blog post: Lojalitet som lönar sig – så bygger StudioLine starkare kundrelationer under utmanande tider

October 6, 2025 *

Lojalitet som lönar sig – så bygger StudioLine starkare kundrelationer under utmanande tider

StudioLine använder PayAtts digitala stämpelkort och sms-funktion för att behålla kunder, öka återbesök och bygga lönsamhet även i utmanande tider

Studio Line Background Image
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4 min read
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  • Interviews
  • Hairdresser
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